Replacement and Return Policy
Exchange and return:
All Anesthesia products are for personal use only, and for your safety, returns are not permitted.
Any product may be replaced even if it has not been used, except in the following cases:
- Products that are damaged due to shipping and the mechanism for dealing with them is as follows:
Communication must take place within 48 hours of the customer receiving the shipment, and any damage must be clearly described.
A photo is sent to customer service along with the order number, and the customer is compensated with the same damaged product or its value, depending on availability.
The customer is not entitled to claim anything if more than the period specified above has passed, or if the defect resulted from negligence.
Usage and storage.